My Choice Family Care identifies the need to provide ongoing training for our providers in an effective manner. Once contracted, MCFC offers a unique relationship with our internal staff and online tools to better serve our Members and providers.

Provider Training and Development

MCFC is committed to helping our contracted providers in all aspects of billing for service provided to our Family Care Members.

Our Provider Trainer is here to help make the process of billing your claims easy and efficient. We’re here to assist with new or on-going issues. The Provider Training Specialist provides training to MCFC service providers regarding the Provider Portal, understanding the clean claim and appeal process, electronic submission of claims, and the appropriate use of explanation of benefits (EOB) reports to verify and reconcile payments.

Training is available to all existing providers upon request and to all new providers upon acceptance to the network and is performed at your location. There is no need to leave your office, we’ll come to you.   Training topics include Use of the Provider Portal, electronic submission of claims, verifying and reconciling payments.

The service is free and very easy to access. Please call 414-287-7424 to schedule an appointment.